At Arcadiax, we deal exclusively in digital products such as game keys, DLCs, and mobile top-ups. Due to the nature of digital goods, all sales are considered final.

No Returns
Since our products are delivered digitally and cannot be physically returned, we do not accept returns once the product has been delivered.

Refunds
Refunds may only be issued under the following conditions:

• The product key provided is invalid or defective.

• The wrong product was delivered due to an error on our part.

Refunds will not be granted if:

• You purchased the wrong product or platform by mistake.

• The product is not compatible with your device or system.

• You changed your mind after receiving the product.

How to Request a Refund
If you believe you are eligible for a refund, please contact our support team with your order details and evidence of the issue. Each case will be reviewed individually, and valid refunds will be processed back to your original payment method.

Contact Us
For any questions or refund-related inquiries, please refer to our Contact Us page.